Trust & safety

Your family's peace of mind is our foundation. Here is how we verify credentials, protect personal details, and foster a safe Auckland childcare community.

Verified Auckland nanny

Verification levels

Listed Nanny

Level status

Nanny has successfully registered. Profile information is listed. Vetting documents have not yet been verified by our admin team.

Verified Nanny

Level status

Carer identity is checked. References are reviewed and verified. Valid qualifications (such as First Aid certificate) have been confirmed.

Premium Vetted Nanny

Level status

Full checks complete. Police vet or safety check reviewed by our admin team. Multiple references confirmed. Highly experienced NZ carer.

Specialist Care Nanny

Level status

All premium vetting checks plus verified specialist credentials — such as ECE degrees, teaching registrations, or neurodiverse care certifications.

What we review

Identity Documents

Photo ID (Passport or Driver Licence) is reviewed to verify identity details.

References Contacted

We speak directly to professional references to confirm care records.

Specialist Qualifications

ECE certificates and teaching registrations are cross-checked with official boards.

NZ Police Vetting

For premium and specialist levels, a clean, recent Police Vet check is verified.

First Aid & CPR

Current child-focused First Aid certifications are checked and verified.

Thoughtfully Reviewed Profiles

Every biography, photo, and tag is carefully reviewed before a profile goes live.

Parent checklist

While NannyOra reviews certifications and references, we strongly encourage families to:

  • Conduct a comprehensive video call or in-person coffee meet before hiring
  • Book a short paid trial session (e.g. 2–3 hours) to observe nanny-children interaction
  • Review original training certificates, first aid, or registrations together on your first meet
  • Contact references independently if your family requires specialized security assurances
  • Listen to your children's feedback and trust your parenting instincts

Privacy & secure communication

Personal Details Stay Private

Your home address, exact child names, and contact channels are never visible to the public.

Controlled Vetting Records

Personal documents and police reports are only accessed by manual admin checkers and never exposed.

Secure Chat Channels

Initial contact stays on NannyOra. Feel free to exchange phone details once mutual fit is established.

Encrypted Storage

Sensitive document files are stored in access-restricted buckets using security best-practices.

Platform notice

NannyOra is a platform connecting independent families and childcare professionals. While we carefully review uploaded credentials, we do not employ nannies, act as an agency, or guarantee safety outcomes. Families retain final hiring authority and are responsible for matching, tax, and employment declarations.