How we verify every nanny
Trust is everything in childcare. Here is exactly how every Auckland carer is checked before they meet your family — and how each step protects you.
The 7-layer process
- 1Identity Verification
- 2Face-to-Face Interview
- 3Reference Calls
- 4NZ Police Vetting
- 5Qualification Review
- 6Trial Session
- 7Ongoing Feedback
Identity Verification
Government photo ID — passport or driver licence — is reviewed and matched to the person.
Confirms the nanny is exactly who they claim to be. It's the foundation every other check builds on.
No fake or borrowed identities ever reach your family.
Face-to-Face Interview
A video or in-person interview assessing character, warmth, communication, and approach to care.
Certificates don't show temperament — a real conversation does.
You only meet carers who present as calm, genuine, and child-focused.
Reference Calls
We personally phone previous families and employers — never relying on written forms alone.
Real people describe real behaviour over months, not a one-line note.
Patterns of reliability — or red flags — surface before you ever meet.
NZ Police Vetting
A New Zealand Police vet under the Children's Act 2014 for premium and specialist carers.
It's the legal safeguarding standard for anyone working with children in NZ.
Serious history is caught by the same check schools and ECE centres use.
Qualification Review
ECE degrees, teaching registrations, first-aid, and specialist certificates checked against issuing bodies.
Anyone can list a qualification — we confirm it's real and current.
Specialist and ECE claims on a profile are verified, not assumed.
Trial Session
A short, paid trial so you watch the nanny with your children before committing.
The only test that truly matters is how your child actually responds.
You confirm the fit first-hand — no long-term commitment on trust alone.
Ongoing Feedback
Family feedback is monitored after matching, and profiles reflect current standing.
Trust isn't a one-time gate — it's maintained over time.
Standards stay high long after the first booking.
Your role matters too
We verify credentials and history — but the final decision is always yours. We recommend every family:
- Meet by video or coffee before hiring
- Book a short paid trial to watch the fit first-hand
- Review original certificates together on your first meet
- Listen to your children and trust your instincts